Terms & Conditions

Effective Date: July 3, 2026

Welcome to Impressions Furniture. By accessing or using our website, you agree to be bound by these Terms & Conditions. Please read them carefully before placing an order.

1. Acceptance of Terms

By using this website, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website.

2. Products & Availability

We strive to display our furniture products, descriptions, dimensions, and images as accurately as possible. However:

  • Product colors may vary slightly due to screen settings and lighting.

  • Measurements are approximate and may have minor manufacturing variations.

  • Product availability is subject to stock.

  • We reserve the right to discontinue or modify products without prior notice.

3. Pricing

  • All prices are displayed in Pakistani Rupees (PKR) unless stated otherwise.

  • Prices are subject to change without notice.

  • Any promotional offers are valid only for the specified period.

  • In the event of an obvious pricing error, we reserve the right to cancel the order and issue a full refund if payment has already been made.

4. Orders

Once an order is placed, you will receive an order confirmation.

Impressions Furniture reserves the right to:

  • Accept or decline any order.

  • Cancel orders due to stock unavailability.

  • Cancel orders containing pricing or technical errors.

  • Request additional information to verify an order.

5. Payment

We accept the payment methods displayed during checkout.

Orders will only be processed after successful payment confirmation, unless Cash on Delivery (if available) has been selected.

6. Delivery

Delivery times are estimates and may vary depending on:

  • Product availability

  • Delivery location

  • Weather conditions

  • Public holidays

  • Unforeseen logistical delays

While we make every effort to deliver on time, delivery dates are not guaranteed.

Customers should ensure that someone is available to receive the order at the delivery address.

7. Inspection Upon Delivery

Please inspect your order upon delivery.

If the product arrives damaged or incorrect, notify us within 48 hours of receiving your order. Supporting photographs may be required to process your request.

8. Returns & Refunds

Returns and refunds are governed by our Refund & Return Policy.

Please refer to that policy for detailed eligibility, procedures, and timelines.

9. Warranty

Warranty coverage, where applicable, is provided only for manufacturing defects.

The warranty does not cover damage caused by:

  • Improper use

  • Normal wear and tear

  • Water or moisture damage

  • Improper cleaning methods

  • Accidents or misuse

  • Unauthorized repairs or modifications

10. Customer Responsibilities

Customers are responsible for:

  • Providing accurate billing and delivery information.

  • Ensuring the furniture dimensions are suitable for the intended space.

  • Confirming that doors, staircases, elevators, and access routes can accommodate the purchased furniture.

Impressions Furniture is not responsible for delivery issues caused by insufficient access.

11. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Product images

  • Graphics

  • Website design

  • Text

  • Icons

  • Product descriptions

is the property of Impressions Furniture or its licensors and may not be copied, reproduced, distributed, or used without prior written permission.

12. Website Use

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt unauthorized access to our systems.

  • Upload malicious software or harmful code.

  • Interfere with the website’s operation.

  • Copy or scrape website content without permission.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Impressions Furniture shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the relevant order.

14. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

15. Third-Party Links

Our website may contain links to third-party websites for your convenience.

We are not responsible for the content, privacy practices, or policies of third-party websites.

16. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

The updated version will become effective immediately upon publication on this website.

17. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan.

Any disputes arising from these terms shall be subject to the jurisdiction of the competent courts of Pakistan.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

SHOWROOM ADDRESS

Main Shaheed-e-Millat Rd, Manzoor Colony Karachi, 75350, Pakistan

PHONE

  1. +92 312 1243921
  2. +92 337 8011008
  3. +92 332 2031071
  4. +92 312 2259703

BUSINESS HOURS

  • Monday – Saturday: 10:00 AM – 8:00 PM
  • Sunday: By Appointment

EMAIL

info@impressionsfurnitures.com